Transactional email and Matrix delivery with templates, queues, bounded retries, and duplicate-safe service requests.
Private file safetyLive private service
CESRB File Drop
Private file storage, short-lived access, malware scanning, quarantine, retention, and account-scoped activity history.
VOICE INTAKE & FOLLOW-UPLive service
Rivet business receptionist
Rivet answers incoming calls to the CESRB Creative business number, handles approved business questions, takes structured messages, and routes follow-up work to a human operator.
Answers incoming business calls with a bounded public-business knowledge path
Delivered structured post-call intake for operator review
Tracks acknowledgment, waiting, reminders, resolution, and reopened follow-up
Rivet supports intake and follow-up; customer commitments and work that need human judgment remain with CESRB Creative.
SYSTEMS & INFRASTRUCTURE
Deploying the foundation.
Hands-on deployment, configuration, integration, testing, and troubleshooting across self-hosted business services and multi-server home, business, and VPS infrastructure.
COMMUNICATIONS
Matrix
Operates CESRB Chat as self-hosted business messaging infrastructure and integrates it with internal service notifications and workflows.
IDENTITY & ACCESS
Authentik
Operates centralized sign-in and application access for CESRB services, with identity, multi-factor authentication, and product permissions kept separate.
NETWORKING & INGRESS
Connected systems
Hands-on networking work with Tailscale, NetBird, Pangolin, and WireGuard for private connectivity, remote administration, and controlled application ingress.
Matrix, Authentik, and the networking tools are third-party platforms. I deploy, configure, integrate, test, troubleshoot, and operate them for CESRB.